daka88 Privacy Policy

1 Introduction and Scope

daka88 is a trusted online entertainment platform for users in Bangladesh. We take the privacy of our users very seriously. This privacy policy ("Policy") describes how daka88 collects, uses, stores, discloses, and protects your personal information.

This policy applies to the daka88.cam website and all services associated with it. By using our platform, you are giving your consent to the processing of your information in the manner described in this privacy policy.

We are committed to ensuring that your personal information is always kept secure through SSL encryption and other industry-standard security measures.

2 Information We Collect

daka88 may collect the following types of information:

2.1 Information Provided Directly

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• bKash, Nagad, Rocket, Upay or bank account information (for transactions)
• Information provided in support chat

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Date and time of access to the platform
• Pages visited and navigation patterns
• Gaming activity and transaction history
• Information from cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may receive information about you from identity verification services or fraud prevention partners, which is used to ensure the security of our platform.

3 Purpose of Using Information

daka88 uses your personal information for the following legitimate purposes:

3.1 Account Management

• Creating and managing your account
• Identity verification and age confirmation (users 21+ only)
• Secure login and account recovery
• Personalising the platform according to your preferences

3.2 Financial Transactions

• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay, bank transfer)
• Preventing and detecting fraudulent activity
• Distributing bonuses and rewards
• Maintaining transaction records

3.3 Customer Service

• Answering your questions on 24/7 live chat
• Resolving technical issues
• Handling complaints and disputes

3.4 Legal and Regulatory Requirements

• Complying with responsible gaming policies
• Implementing anti-money laundering (AML) policies
• Complying with applicable laws and regulations

4 Data Storage and Security

daka88 uses industry-standard technology and processes to protect your personal information. Our security measures include:

• SSL Encryption: All data transmissions are encrypted using TLS/SSL technology.
• Access Control: Only authorised personnel can access your information.
• Data Masking: Sensitive information such as payment details is masked in logs and reports.
• Regular Security Audits: Our systems undergo regular security assessments by third parties.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active.

Your information is stored on secure servers and is not retained beyond what is necessary. Even after an account is closed, information may be retained for a specified period to meet legal obligations.

5 Sharing Information with Third Parties

daka88 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Information may be shared with payment processors (bKash, Nagad, Rocket, Upay and bank partners), identity verification services, and fraud prevention providers. These partners are bound by strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed when required to comply with a court order, a lawful request from law enforcement, or applicable law.

5.3 Business Transfers

In the event of a company merger or acquisition, your information may be transferred, but the protections of this privacy policy will continue to apply.

6 Cookie Policy

daka88 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Essential Cookies

These cookies are necessary for the basic functioning of the platform, such as maintaining login sessions and ensuring security. They cannot be disabled.

6.2 Functional Cookies

These cookies remember your preferences such as language selection and provide a personalised experience.

6.3 Analytics Cookies

These cookies help us understand how the platform is used and assist in improving our services. The information collected is completely anonymous.

Cookies can be managed from your browser settings. However, disabling certain cookies may limit some features of the platform.

7 Your Rights

As a user of daka88, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your personal information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, although this may not be possible where legal obligations apply.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Object: You may object to specific ways in which your information is used.
• Data Portability: You may request a copy of your information in a machine-readable format.

To exercise these rights, please contact us via live chat or email. We generally respond to requests within 30 days.

8 Protection of Minors

daka88 is a platform for those aged 21 and above only. We do not knowingly collect personal information from minors.

If we learn that a minor has provided us with personal information, we will immediately delete that information and close the associated account. Parents or guardians who believe their child has registered on our platform should contact us immediately.

9 Data Retention Period

daka88 retains your personal information only for as long as necessary to fulfil the original purpose for which it was collected, or as required to meet legal obligations.

• Active Account Data: For the entire duration the account remains active.
• Transaction Records: A minimum of 5 years after account closure (as required by law).
• Customer Service Communications: 2 years from the date of resolution.
• Marketing Preference Records: 3 years from the date of consent or withdrawal.

Once the retention period ends, we securely delete or anonymise your information.

10 Policy Changes

daka88 may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you by email or through the platform.

The updated policy will take effect from the date of publication. Continued use of our platform after changes are made will be considered acceptance of the updated policy. The latest version will always be available at daka88.cam/privacy-policy.

11 International Data Transfers

In the process of providing our services, your information may be stored or processed outside Bangladesh. In such cases we ensure that:

• The transfer complies with applicable data protection laws.
• The recipient country or organisation provides adequate protection.
• Equivalent protection is ensured through contractual arrangements.

12 Responsible Gaming and Data Protection

daka88 is deeply committed to responsible gaming. We use information about your gaming behaviour to identify potentially problematic gaming patterns and provide support where needed.

When you use responsible gaming tools such as self-exclusion or deposit limit settings, that information is stored securely and used solely for your protection. For more details, visit our Responsible Gaming page.